Dr Phelps Counseling

Terms of Use

Last Updated: March 28, 2026

Welcome to drphelpscounseling.com (the “Site”), operated by Simple Start d/b/a Dr. Phelps Counseling (“Dr. Phelps Counseling,” “we,” “us,” or “our”). By accessing or using this Site, you agree to these Terms of Use (“Terms”). If you do not agree, please do not use this Site.

1. Purpose of This Site

This Site provides information about Dr. Phelps Counseling, including counseling services, educational content, resources, and related offerings. Nothing on this Site is intended as an offer of services where such services would be unlawful or not permitted.

2. Not for Emergencies

This Site is not intended for emergencies or crisis situations. Do not use this Site, its forms, chat, email, or scheduling tools if you are in immediate danger, having a mental health emergency, or may harm yourself or others.

Call 911, contact local emergency services, go to the nearest emergency room, or contact an appropriate crisis hotline immediately.

3. Informational Use Only

All content on this Site is for general informational and educational purposes only. It is not medical, psychiatric, psychological, or counseling advice, and it is not a substitute for working directly with a qualified licensed professional.

4. No Professional Relationship Created

Using this Site does not create a counselor-client, therapist-client, doctor-patient, or other professional relationship. This includes using the chat widget, filling out forms, sending emails, requesting information, or scheduling an appointment.

A professional relationship begins only after appropriate intake, consent, and acceptance procedures have been completed.

5. Eligibility

You may use this Site only if you are at least 18 years old and able to enter into a legally binding agreement, or if you are using the Site with the supervision of a parent, guardian, or legally authorized adult where permitted by law.

6. Appointments and Service Requests

This Site may allow you to request appointments, schedule sessions, or submit inquiries. Submitting a request does not guarantee acceptance, availability, confirmation, or ongoing services.

We reserve the right to accept, decline, reschedule, or cancel appointments or service requests in our discretion and in accordance with applicable law and professional obligations.

Any separate intake forms, informed consent documents, telehealth consents, cancellation policies, fee agreements, or practice policies provided to clients will govern the actual counseling relationship.

7. Privacy and Communications

Your use of this Site is also subject to our Privacy Policy. By contacting us through the Site, you consent to receive communications from us electronically, including by email, to the extent permitted by law.

If you voluntarily provide your mobile number and opt in, you may also receive SMS messages from us. Consent to receive SMS messages is not a condition of purchasing services. Message frequency may vary. Message and data rates may apply. You may opt out at any time by following the instructions in the message or by contacting us directly.

8. Information You Submit

You agree that any information you submit through this Site will be accurate, current, and not misleading. You agree not to submit unlawful, abusive, harmful, fraudulent, or infringing content.

Please do not send highly sensitive, confidential, or urgent information through general website forms, chat, or unsecured email unless specifically directed to do so through an appropriate secure method.

While we use reasonable safeguards, no method of internet transmission or electronic storage is completely secure.

9. Acceptable Use

You agree to use this Site only for lawful purposes. You may not:

violate any law or regulation;
interfere with the Site’s operation or security;
attempt to gain unauthorized access to the Site or related systems;
use bots, scrapers, or automated tools to copy or collect Site content without permission;
upload malware or malicious code;
impersonate another person; or
use the Site in a way that could damage, disable, or impair it.

We may restrict or terminate access to the Site if these Terms are violated.

10. Intellectual Property

All content on this Site, including text, graphics, logos, branding, images, downloads, layouts, and other materials, is owned by or licensed to Simple Start d/b/a Dr. Phelps Counseling and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, display, or create derivative works from Site content without prior written permission, except for reasonable personal, non-commercial use.

11. Third-Party Services and Links

This Site may contain links to or integrations with third-party services, including scheduling tools, payment tools, maps, social media platforms, or other websites. These are provided for convenience only.

We do not control and are not responsible for third-party content, availability, security, or practices. Your use of third-party services is at your own risk and subject to their own terms and privacy policies.

12. Testimonials and No Guarantee of Results

This Site may include testimonials, reviews, endorsements, or examples of individual experiences. These are not guarantees of results. Every person’s situation and outcome are different.

We do not guarantee any specific result from using this Site, reading its content, or engaging our services.

13. Disclaimer of Warranties

This Site and all content and features are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, non-infringement, and security.

We do not guarantee that the Site will always be available, secure, error-free, or free of harmful components.

14. Limitation of Liability

To the fullest extent permitted by law, Dr. Phelps Counseling, Simple Start, and their owners, employees, contractors, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, this Site.

To the fullest extent permitted by law, our total liability for any claim related to this Site or these Terms will not exceed US $100.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. In those cases, liability will be limited to the maximum extent permitted by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Dr. Phelps Counseling, Simple Start, and their owners, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site or your violation of these Terms.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Tarrant County, Texas, and you consent to that jurisdiction.

18. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of this Site.

20. Contact Us

Dr. Phelps Counseling
110 West Randol Mill Rd., Suite 214
Arlington, Texas 76011
Phone: (682) 472-3912
Email: [email protected]